Coping During Crisis? Join a free March 25 webinar from Dental Intelligence & Benco Dental

The Coronavirus pandemic has dealt all employers with never-before-heard-of challenges. Understandably, there are many questions and concerns, and a complimentary CE webinar Wednesday answers many of them. For starters:
* What’s the interplay between vacation time, sick leave, PTO and unemployment benefits?
* How does the new/pending legislation affect dentists?
* What should be on the checklist to shut down the office for an extended period?
* What is telehealth and how does it work?
* How should my practice shift marketing focus over the next six months?
* What is the best way to host a virtual team meeting?

On March 25, five experts in the dental and business professions — Tim Twigg, Laurie Owens, Fred Joyal, and Benco’s own Linda Anderson and Bob Zamrock — will share solutions when Benco Practice Coaching and Dental Intelligence join forces to host the complimentary CE webinar.

From 1 to 5 p.m. EST., event hosts Kay Huff and Curtis Marshall will welcome opening guest Chuck Cohen, Benco Dental Managing Director. Four Continuing Education credits will be issued to anyone who participates in all four hours of the live session.*

What can dental professionals expect to gain during Wednesday’s free webinar?

Insight on a wide array of topics, including:

  • Human Resources,
  • Legislation,
  • Leadership During Crisis,
  • Telehealth,
  • Situational Marketing, and
  • How to properly shut down your office for an extended period of time.

Don’t wait to register.

Here is a link to sign up today for Wednesday’s free webinar.

* Note: This webinar will be recorded and shared afterward.  However, only those who attend the live webinar will receive Continuing Education credits.

Benco leaders discuss masks, infection control products

Managing Directors at the nation’s largest independently owned dental distributor — Benco Dental — recently shared an update with their dental customers and the dental community regarding masks and infection control products.

Below, a letter from Benco Dental Managing Directors Chuck Cohen and Rick Cohen:


“As you’re well aware, the COVID-19 pandemic has led to an unprecedented and sudden worldwide spike in demand for infection control products. Severe supply chain disruptions are impacting our ability to fulfill certain orders at this time. Unfortunately, it will be some time before the situation normalizes.

Here’s what we’re doing right now to help ensure supply continuity for as many customers as possible:

· We are continually refining our methodology for rationing items like masks, gloves and wipes based upon your order history, our current stock, and expected stock.

· We are selling most asepsis products only to healthcare practitioners to ensure that the people who need these essential items most—you—have as much access as we can provide given the circumstances.

· In order to equitably distribute products, Benco reserves the right to ration the quantity of asepsis products being sold. In a majority of circumstances, Benco will only accept orders for asepsis products from existing customers, who had placed an order with Benco for consumable products in 2019.

· We continue to work with our manufacturers across multiple countries to minimize the impact of shortages.

Here’s what you can do to help ensure you get the products you need:

· Contact your Friendly Benco Rep or call 1-800-GO BENCO for the latest information on ordering and quantity limits per product type. The COVID-19 pandemic’s impact on supply chains is fluid and changing by the hour. Because of this, Benco adjusts our rationing procedures as necessary.

Here’s what we know about price increases:

· Benco Dental has never, and will never, engage in price gouging. We will keep our prices steady except when manufacturers increase our costs.

· However, with a huge and sudden spike in demand for infection control products, price increases are inevitable.

· The vast majority of well-known manufacturers are honest and ethical, and they also know that greed is bad for business.

· While we expect prices to rise, sometimes sharply, bear in mind that manufacturers are working to identify suppliers that can keep up with demand for materials, and they’re also responding as best they can to pressure to increase production capacity. Anytime demand exceeds supply, costs rise all down the line. Everyone is doing whatever it takes to keep production lines rolling in the face of a worldwide health crisis. The increases we are starting to see are a result of supply chains stretched to the breaking point at every link.

· As always, when supply catches up, prices will normalize as well.

We understand how difficult this situation is. We’re proud of your commitment to providing remarkable patient care during this crisis, and we want to assure you that Benco is doing everything in our power to secure all of the product we can.
We value your business, we’re grateful for your loyalty, and thank you for your patience as we navigate these supply chain challenges due to extraordinary circumstances beyond our control.”

Benco Dental Managing Directors Chuck Cohen and Rick Cohen

New Benco Dental CRO brings more than 2 decades of expertise in healthcare, sales

Nation’s largest privately-owned dental distributor welcomes Katy Cohen to senior leadership team

A strategic national sales and marketing leader joins the nation’s largest independently-owned dental distributor as its Chief Revenue Officer. Katy Cohen’s expertise in highly scientific and complex industries aligns with her role as a new member of the senior leadership team at Benco Dental.

“It’s a testament to our strong position in the marketplace that we’re able to attract highly skilled and proven leaders like Katy to help fulfill our mission of driving dentistry forward. We’re excited to welcome Katy to our executive team at a time when advances in dental healthcare are occurring faster than ever before and driving new opportunities.”

Chuck Cohen, Managing Director at Benco Dental.

Most recently, Katy Cohen led sales efforts as Vice President with McKesson Corporation, one of the world’s largest medical supply distribution companies, overseeing the Ambulatory Surgery and Community Health sectors. Her extensive sales and coaching experience with other Fortune 500 companies include roles with healthcare logistics authority Owens & Minor, and with a medical device division of Johnson & Johnson. Cohen began her sales journey at SMED international, a modular interior and furniture company after earning a B.S. degree in Marketing from Longwood University, Virginia.

“Benco Dental is front and center with an ambitious mission to lead in disrupting the dental healthcare industry through innovative technologies, game-changing offerings and superior customer care. I’m thrilled to be joining a company with a rich history and proven track record of putting customers first, and I look forward to growing sales by delivering products and services that help dentists compete more effectively in today’s dynamic business environment.”

Katy Cohen, Chief Revenue Officer for Benco

Cohen and her husband Greg are relocating their family, including their two sons Gregory and Edward, from Virginia to Pennsylvania.

Katy Cohen shares a surname with Benco Dental owners, the Cohen family, but is not related.

For more information, visit benco.com or call 1.800.GO.BENCO.

About Benco Dental

Benco’s mission: Drive Dentistry Forward℠ through innovative solutions and our caring family culture. Firsts include CenterPoint design/equipment superstores, OneVisit™ open architecture CAD/CAM, Painless® electronic ordering and automated supply management.

Independent since founded by Ben Cohen in 1930, the company has grown to become the country’s largest family-owned dental distributor. Over 1,400 dedicated associates serve customers at locations coast-to-coast including 400+ sales representatives and 300+ factory-trained service technicians.

Benco is one of Fortune’s Best Workplaces in Health Care and Biopharma for three consecutive years, a NAFE Top Company for Executive Women for two consecutive years, and among Pennsylvania Best Places to Work® for 12 of 14 prior years.

Benco helps practices grow with Dental Intelligence

Dental Intelligence, a leader in helping dental practices use actionable data to improve patient care, team collaboration, and practice profitability, aligns with Benco Dental, the nation’s largest independent dental distributor. Their shared goal: helping all dentists in the United States grow in ways that are important to them and their patients.

“All of us at Dental Intelligence are thrilled with this opportunity to be aligned with a dynamic organization like Benco. We love how focused they are on addressing and resolving the many unique challenges faced by the dental industry today,” says Weston Lunsford, CEO at Dental Intelligence (shown at top).

“Our company has a single vision: To help dental practices to do more and even better dentistry, more efficiently. Everything we do revolves around this purpose – and we’re passionate about succeeding. Benco’s commitment to helping the practices they work with achieve greater success makes them an ideal partner for Dental Intelligence. We’re so excited to work together.”

Dental Intelligence works behind the scenes to gather data, analyze and find opportunities for dental practices. Their desktop dashboards, shown, provide complete transparency and eye-opening insights available instantly.

The Pleasant Grove, Utah-based company connects to a doctor’s Practice Management Software, then analyzes instantly, automates, finds opportunities, and communicates. Dental Intelligence smart tools work to make sure nothing falls through the cracks, while saving time, helping more patients, and increasing production. Among the smart tools:

  • Morning Huddle, a presentation automated with the click of a button, that in 15 minutes unites the dental team with clear and measurable goals, reviews yesterday, today, tomorrow and next week, celebrates victories and creates teaching moments.
  • Call Insight, a smart caller ID that improves patient experience and displays valuable patient opportunities.
  • Today’s Follow Ups, a daily communication assistant, auto-generates call lists for appointment confirmations, hygiene recare and unscheduled treatment.

“Benco Dental and Dental Intelligence share a passion for innovating to help dentists achieve more. This product delivers measurable results through a remarkable combination of hindsight, insight and foresight so users learn from what has already happened, respond better to what’s happening now and anticipate how to react smarter and more efficiently in the future.”

Terry Barrett, Chief Marketing Officer at Benco Dental.
Benco Dental, shown, will collaborate with Dental Intelligence, a leader in helping dental practices use actionable data to improve patient care, team collaboration, and practice profitability.

Benco Dental, headquartered in Northeastern Pennsylvania, is the largest independent dental distributor in the United States, driving dentistry forward through innovative solutions and a caring family culture. Benco delivers a full array of supplies, equipment, technology and services to dentists nationwide. Benco Dental firsts include Painless® electronic ordering, automated supply management, BluChip®customer loyalty rewards, CenterPoint design/equipment superstores and OneVisitTM open architecture CAD/CAM. Over 1,500 dedicated associates serve customers nationwide including 400+ sales representatives and 300+ factory-trained service technicians. Benco has been named one of Fortune’s Best Workplaces in Health Care and Biopharma for three consecutive years.

To learn more about Dental Intelligence software, used by thousands of dentists to manage and grow their practices, please visit: https://offers.dentalintel.com/benco-snapshot

Benco Dental announces new mission statement

Some member of Senior Leadership with Benco employees and vendor partners.

Benco Dental’s home office, CenterPoint East in Pittston, Pennsylvania recently hosted an evening filled with drumrolls, a balloon drop and the announcement of a new mission statement. 

A few members of the leadership team for the largest independently owned dental distributor unveiled the new company mission statement on Wednesday evening in front of over 50 vendor partners. Vendor partners were in town for the annual Benco Leadership Forum, where equipment specialists, equipment support and regional managers attended seminars at Mohegan Sun in Wilkes-Barre, Pennsylvania, as well as a vendor fair where they were able to preview innovative products being released by these vendors in the near future. 

Managing Directors Chuck and Rick Cohen were joined by two members of the Senior Leadership team, George Rable, VP Culture & People and Terry Barrett, Chief Marketing Officer, to share the exciting news with Benco employees and vendor representatives.

Chuck Cohen, Rick Cohen, Terry Barrett and George Rable introduce the new Benco Dental mission statement.

Over the last decade, the Mission statement had been, ‘We deliver success smile after smile’. The decision to revise it was motivated by the fact that Benco Dental is continually driving dentistry forward through innovation, as well as the family culture created over the last nine decades.

The mission statement is now, ‘We drive dentistry forward through our innovative solutions and caring family culture’.

With Benco being family owned and operated since 1930, those core family values are present throughout the company every day.

Managing Directors Chuck and Rick Cohen with the new mission statement in the lobby of CenterPoint East home office.

Chuck Cohen, one of Benco’s managing directors, spoke about the inspiration behind this change after the unveiling, “We really believe that our mission is to drive dentistry forward.”

Chuck Cohen discusses the inspiration behind Benco’s new mission statement.

The mission statement is just another example of how Benco Dental is setting itself apart from other dental distributors by focusing on the advancement of technology and services that help dentists to better serve their patients. 

Benco looks forward to helping dentists be better at what they do through these innovative solutions and a caring family culture.

Benco Dental announces strategic alliance with Vivos Therapeutics, Inc.

Vivos and Benco Dental will collaborate to help make all dentists in the United States aware of the company’s unique apnea treatment.

Vivos Therapeutics, a company focused on addressing the root causes of mild to moderate sleep apnea, has signed a cooperative agreement with Benco Dental to help broaden the Vivos System’s reach and ensure all dentists in the United States are aware of their patented system for treating obstructive sleep apnea (OSA).

With a widened airway and easier breathing, the symptoms of sleep-disordered breathing often fade away and patients lead a more productive life. Shown above, upper airway, before and after treatment with the Vivos System.

“Sleep apnea is a serious and growing health epidemic facing America.”

“Our newly formed partnership with Benco Dental will allow our revolutionary technology to reach dentists and their patients throughout the United States and introduce them to our VIP program designed specially to help clinicians achieve success, regardless of their experience levels in sleep dentistry.”

Kirk Huntsman, CEO at Vivos

The Vivos System is a non-invasive, non-surgical, non-pharmaceutical, multidisciplinary treatment modality for mild to moderate OSA that does not require lifetime care for most patients. The proprietary and virtually painless Vivos System enhances and increases the upper airway and offers patients what is believed to be the first truly effective non-surgical, non-invasive and potentially lasting solution. Moreover, clinical results are typically achieved quickly (in about 18 to 24 months or less), and at a relatively low cost to consumers.

“Our company has a long history of bringing to market innovative products from trailblazing companies.”

“The Vivos System stands as one of those potential gamechangers because it’s a possible curative solution—a technology-enabled, multidisciplinary, comprehensive solution that dentists are uniquely qualified to apply. The Vivos vision of empowering clinicians to rid the world of OSA is keenly aligned with Benco’s own commitment to driving dentistry forward and opening new worlds of treatment possibilities.”

Chuck Cohen, managing director at Benco Dental.
Benco Dental will collaborate with Vivos Therapeutics, Inc. to help make all dentists in the United States aware of the company’s unique apnea treatment. Benco Dental, headquartered in Northeastern Pennsylvania, shown, is the largest independent dental distributor in the United States, leveraging innovative solutions and a caring family culture in delivering a full array of supplies, equipment, technology and services to dentists nationwide.

What’s happening next?

  • The partnership will launch with a series of events beginning in October 2019.
  • Vivos and Benco also plan 27 seminars— one in every Benco sales territory—during Q1 of 2020.

Benco customers in all 50 states will have an in-person opportunity to learn more about the treatment, how it helps OSA sufferers and increases the practitioner’s value to patients, plus helpful resources available for integrating it into their practices.

Benco Dental, headquartered in Northeastern Pennsylvania, is the largest independent dental distributor in the United States, leveraging innovative solutions and a caring family culture in delivering a full array of supplies, equipment, technology and services to dentists nationwide. Benco Dental firsts include Painless® electronic ordering, automated supply management, BluChip®customer loyalty rewards, CenterPoint design/equipment superstores and OneVisitTM open architecture CAD/CAM. Over 1,500 dedicated associates serve customers nationwide including 400+ sales representatives and 300+ factory-trained service technicians. Benco has been named one of Fortune’s Best Workplaces in Health Care and Biopharma for three consecutive years.

Want to learn more right now?

To learn more about the patented Vivos System for treating obstructive sleep apnea (OSA), and how it can increase dental practice revenue, please visit: www.bit.ly/vivosvip

About Vivos Therapeutics, Inc.

Headquartered in Denver Colorado, Vivos Therapeutics Inc. is research and development company that provides training for dentists and health care providers, allowing them to integrate breathing wellness into their practice. The Vivos System is a proprietary, non-invasive, non-surgical treatment protocol, administered by a multidisciplinary team of highly-trained health care professionals. This revolutionary technology represents the first-ever hope for a lasting solution to the problem of sleep apnea.

About Benco Dental

Benco Dental, headquartered in Northeastern Pennsylvania, is the largest family-owned dental distributor in the United States, offering a full array of supplies, equipment and services to dentists across the nation.  Founded in 1930 by Benjamin Cohen, the company has remained family-owned and focused on its unique mission to “deliver success, smile after smile.” Within the past 88 years, the company has grown from a single downtown location to a national network that includes five distribution centers, and three design showrooms, one at the company’s Pa. headquarters, one in Southern California, and one in Texas. Benco, which has been named one of Fortune Best Workplaces in Health Care and Biopharma for the past three years, one of the NAFE Top Companies for Executive Women for the second consecutive year, and Pennsylvania’s Best Places to Work® for 12 of the past 14 years, is proud to feature a highly skilled team of more than 400 professionally trained sales representatives and over 300 factory-trained service technicians. For more information, visit benco.com or call 1.800.GO.BENCO.

Support Oral Cancer Cause at today’s SocialThon #occsharingiscaring

In conjunction with the amazing Oral Cancer Cause, Inc. team of Linda Miles and Robin Morrison, John Stamper, Founder of DentalCast Productions announces that Dentistry’s First Ever, “Socialthon” will be hosted LIVE on the DentalCast Productions Facebook Page today, April 26,  from 9 a.m. to 5 p.m. EST Donate today: https://oralcancercause.org/product/2019-socialthon-donation/ Stamper referred to today […]

Benco Dental acquires Dart Dental

Nation’s largest family-owned dental distribution company announces first acquisition in 2019 Benco Dental, the nation’s largest family-owned dental distributor in the United States, today announces plans to acquire Connecticut-based Dart Dental Supply (shown) on April 29, 2019. This is Benco’s first significant acquisition in the Northeast region in the past several years. Dart Dental was […]

Benco Dental announces new partnership with VOCO

Two family-owned companies renowned for setting new standards of innovation unite to drive dentistry forward

Benco Dental announces a new partnership with VOCO, an almost 40-year global leader in the manufacturing of dental materials and technologies.  This collaboration delivers VOCO’s extensive product line of high- quality direct and indirect materials and digital workflow technologies to Benco customers.

“VOCO has a strong heritage of applying intensive research and development to create innovative dental products,” said Chuck Cohen, Benco Dental Managing Director. “Their tenacity in setting new standards, even for products most take for granted, is perfectly aligned with our commitment to driving dentistry forward in every way possible.”

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Chuck Cohen, Benco Dental Managing Director

Benco Dental, headquartered in Northeastern Pennsylvania, is the largest family-owned dental distributor in the United States, offering a full array of supplies, equipment and services to dentists across the nation. Within the past 88 years, the company has developed distribution innovations that have become industry standards and in 2018, launched an Innovation Index. This key metric tracks the percentage of products sold that were introduced in the previous three years.

Based out of Cuxhaven, Germany, VOCO performs extensive research and development in the fields of direct and indirect restoratives, oral care and digital dentistry, setting new standards in the creation of innovative dental products and application aids to provide better solutions to dentists throughout the world. VOCO researchers partner and maintain close contact with over 150 universities and research institutes worldwide, and have been leading several research projects co-sponsored by the German Federal Ministry of Research. This has enabled VOCO to act as a technological forerunner in several material development areas. As a leader in Nano-technology, VOCO products have received high praise and recognition in the U.S. with top ratings from The Dental Advisor, Reality and other independent institutes.

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Benco Dental announces a new partnership with VOCO, a 40-year global leader in the manufacturing of dental materials and technologies. Shown is Admira Fusion Nano-Ormocer® Direct Restorative, recipient of top ratings from The Dental Advisor and other independent institutes.

“We see many similarities between Benco and VOCO,” said Leif Ebert, CEO of VOCO America, Inc. “Both companies have been family owned for generations, which gives us the advantage of operating on a mid to long-term strategy rather than having to think quarter-to-quarter. Both companies have achieved enormous growth over the past few decades, and we are looking forward to continuing this success story together.”

Leif Ebert, CEO, VOCA America, Inc.
Leif Ebert, CEO, VOCA America, Inc.

VOCO exports to over 100 countries on six continents. Benco’s national network includes five distribution centers and three design showrooms and features a highly-skilled team of more than 400 professionally trained sales representatives and over 300 factory-trained service technicians.

For details, visit benco.com or call 1.800.GO.BENCO.

Largest privately-owned dental distributor in the U.S. harnesses power of wind turbines

IGS Energy recognizes Benco Dental’s efforts to support renewable energy The nation’s largest privately owned dental distributor recently received a certification for its environmental responsibility from IGS Energy, acknowledging that the company’s CenterPoint East home office will run on 100 percent renewable energy from May 2018 through April 2021. Benco Dental’s CenterPoint East location at […]