Michigan dentist shares secrets of her success


Dr. Sarah Palmer, 37, (shown) credits new technology, a strong business plan and individualized service for her Grandville, Michigan practice’s steady growth, in her recent interview with Incisal Edge dental lifestyle magazine.

“I’VE WANTED TO BE a dentist since I was 4 years old. As a child I was extremely fearful of the dentist, and I wanted to change that for people.

After two years of undergrad, I finished a year of dental-assisting training and became an RDA before entering dental school. I wanted to work in an office and be positive that dentistry was the career path for me. I loved every minute of it.

When I opened my own practice, I immediately started investing in it and buying technology. I started with digital radiography, laser cavity detectors and intraoral cameras. In the last year, I purchased the Solea laser. I understand that most people don’t like going to the dentist, and attention to patients’ needs has helped shape my practice contributed to the tremendous growth we’ve seen over the last three years.

Writing a business plan has been the key to my success. I review it often and revise as needed. We have a very efficient practice; we’re all like-minded in our approach. Time management is always a struggle. It’s difficult to juggle a practice, 10 employees, thousands of patients, a husband and three children. Balance is the key.”

Read the complete interview at: http://viewer.zmags.com/publication/884087ef#/884087ef/16

Want to unwind in a tranquil rainforest atmosphere? Head to Oklahoma City with zen dentists.


The Lucy Hobbs Project and the Oklahoma Association of Women Dentists invite you to unwind with wine and yoga in a tranquil rainforest atmosphere: OKC Zoo Canopy Restaurant, 2000 Remington Place, Oklahoma City.

With first-timers in mind, yoga instructor Crystal Baker on August 25 will share techniques to reduce stress in the office and lead a gentle flow yoga class to release tension in the muscles and stress in the mind. The OAWD will offer 1 CE credit.

Because giving back is a core value for the Lucy Hobbs Project, attendees are invited to
give back by bringing a donation for Project 66, a 501(c)3 non-profit, faith-based ministry providing food to families in need in Edmond, Arcadia and surrounding communities. Suggested donations: toothpaste, toothbrushes, deodorant, shampoo, soap and toilet paper. Learn more about the nonprofit at: www.project66.org

Register today by calling 1-800-GO-BENCO. Reference Item is #5067-572. Cost is $10 per attendee and includes yoga, 1 CE credit, appetizers and local wines.

Attendees are asked to bring a yoga mat and dress in favorite yoga gear. Sponsors include Benco Dental, The Lucy Hobbs Project, Crest +Oral-B and Hu-Friedy.

How one Tennessee mom found a long-lasting use for toothpaste.

Screenshot 2016-08-21 12.03.55

Social media. Love it (we at thedailyfloss.com couldn’t exist without it!) or hate it, this virtual connector of people is a force to be reckoned with daily.

Positive interactions, such as the 650,000 Likes and 708,214 shares earned in seven days for one Cleveland, Tennessee mom’s message to her middle-school daughter, offer a hopeful view.

Since this magnanimous response revolved around using toothpaste – and words- for good, we felt compelled to prolong its popularity. If you haven’t read it yet, find out how Amy Beth Gardner enlightened her young daughters about the power of kindness: https://www.facebook.com/amybethgardner

Next time you have the chance to share a positive post about a dental humanitarian or pass on a dose of dental humor, remember Amy Beth Gardner and her toothpaste message.


Does charcoal look like it will whiten your teeth? If you think not, then listen to your instincts (and the experts).




Cast of NBC sitcom Seinfeld, including Jason Alexander, left, as George Costanza.

Doing The Opposite” of every rational instinct elicited positive results for the Seinfeld character George Costanza in 1994, but life is hardly an NBC sitcom (even though it might seem so of late).

So, when a DIY teeth whitening trend involves the use of a “charcoal-derived black mixture,” perhaps stick to logical advice from dental industry experts instead of taking the opposite approach.


FoxNews.com interviewed Dr. Susan Maples, a Michigan-based dentist and ortho speaker  (and a recipient of the 2016 Lucy Hobbs Award for exemplary women in dentistry) on the topic this week. The author of “Blabber Mouth!: 77 Secrets Only Your Mouth Can Tell You to Live a Healthier, Happier, Sexier Life,” told FoxNews.com that “there isn’t enough evidence available to know whether the supplement is beneficial and that it may be dangerous.”


” ‘I worry about the long-term effects of a video like this,’ Maples said. ‘Teeth are the only part of the ectoderm that does not replenish or heal itself— once it’s gone, it’s gone. You can color your hair, you can pierce your skin, damage your nail, shave an eyebrow— all of that comes back.’

Maples said the difference between using an approved dental tool, whether at home or at the dentist’s office, and a DIY remedy like charcoal lies in their approaches.

For example, approved products seep through the enamel and into the inner layer of the tooth called the dentin, which influences tooth color. Users and dentists don’t know how severe the charcoal supplement may be, so it may leave teeth stained or blotchy. The trendy product may also leave tooth enamel susceptible to deterioration and erosion, which can lead to sensitivity and cavities. “

Dr. Maples noted in the interview that patients can avoid these risks. Learn what she recommends to patients interested in whitening their teeth: http://www.foxnews.com/health/2016/08/15/video-featuring-charcoal-as-teeth-whitener-reaches-millions.html


The report noted that The American Dental Association has currently not evaluated or approved any charcoal teeth whitening products.



Why you should nominate your dental practice for Incisal Edge Design Competition sponsored by Herman Miller


What do three dentists, an architect, a global healthcare designer and educator, an accomplished woodworker and you have in common?

The 4th annual Incisal Edge Design Competition sponsored by Herman Miller, for one.

Incisal Edge, the leading lifestyle magazine for dental professionals, offers an opportunity for national recognition for those who incorporated creativity and innovation when creating their dental practice. Nominations will be accepted through September 9, 2016, and winners will be awarded prizes in each of the contest’s three categories: new


Three existing dental practices – one winner from each category- will receive an Aeron Chair (shownvalued at $3,000 provided by competition sponsor Herman Miller.

construction, repurposed practice, and specialty practice. Each winner will receive:


  • an Aeron Chair valued at $3,000 provided by Herman Miller,
  • a professional photo session for their practice,
  • a profile in Incisal Edgedental lifestyle magazine’s Winter issue, and
  • bragging rights for eternity.

For contest specifics, visit: IEDesignContest.com, an entry point created for ease of use, where previous year’s winners provide motivation, and detailed instructions offer helpful tips.

A juried panel from the dental and architectural worlds will select America’s most striking practices.  Each judge performs a comprehensive review of numerous submissions, including practice photos and floor plans, along with explanations of how each attains a functional balance of design, operation, and technology.  Get the inside track on the blue ribbon panel of judges:

JOYCE BASSETT, DDS, FAACD, FAGD, studied biology as an undergrad at the University of Toledo at age 16, and entered the College of Dentistry at Ohio State by 19. Without skipping a beat, Dr. Bassett opened a private practice in Scottsdale, Arizona, with its focus on complex rehabilitation cases.  Voted among the Top 5 Female CE Educators, this national lecturer and published author founded the Women Teaching Women Cosmetic Learning Facility, which has been an adjunct teaching site for the Arizona Dental School. The state’s only accredited Fellow in The American Academy of Cosmetic Dentistry, Dr. Bassett recently earned the appointment of President for the organization.

DAVID BISHOP, DDS, received his doctorate of dental surgery from the University of Texas Health Science Center of San Antonio Dental School. While pursuing his education, he worked summers constructing houses with his uncle in Missouri, and later used these skills – along with his father’s assistance – to design and build from the ground up his dental office on Greenville Avenue in Allen, Texas. At The Dentist of Allen, which earned an Incisal Edge Design Award in 2014, the accomplished woodworker joined, cut, pegged, and constructed by hand (from 54,000 pounds of rough cut cypress; no metal whatsoever) the timber frame that can be viewed in the reception area.

TRISTAN HAMILTON, DDS, M. ARCH., holds degrees in architecture (from Andrews University in Michigan) and dentistry (from Loma Linda University in Southern California). He practiced as an architect for several years in Washington, D.C.; among the projects he worked on were renovations of numerous U.S. embassies around the world.  He lives in Wilmington, North Carolina, where he practices in an office he designed himself, a space previously featured in Incisal Edge as one of the best dental offices in America.

PHYLLIS MARSHALL-RICE, LEED AP, EDAC is the Healthcare Design Manager at Herman Miller, Inc., where for 24 years she   has contributed in various design and design-related training roles. There, she and her team focus on creative and adaptive solutions for both inpatient, outpatient, and administrative facilities, working with and supporting major healthcare systems and Herman Miller dealers throughout the country, as well as globally. Currently she serves on the East Carolina University Interior Design Advisory Board.  A LEED Associate Professional who is EDAC certified (Evidence Based Design Accreditation and Certification), she holds a BFA in Environmental Design from East Carolina University in Greenville, NC.

Published by Benco Dental, Incisal Edge celebrates dentists’ achievements both inside the operatory and during their hard-earned downtime. To celebrate excellence in dental design, the magazine will profile the winners of its 4th annual design competition in the magazine’s winter edition. For additional information regarding Incisal Edge magazine, visit: http://www.incisaledgemagazine.com/