How will the stimulus bill impact your dental office?

For dentists wondering how the Federal stimulus bill will impact their office, or searching for best practices to stabilize and strengthen a dental team in the midst of the COVID-19 crisis, a webinar on Tuesday, March 31 will provide answers and options.

“The Practice Interruption” hosted at 5:30 p.m. ET will offer expert advice from Dan Wicker, CPA, Cain Watters and Associates partner and managing director, and Dr. Todd Engel, owner and founder of Engel Institute. They’ve teamed with Benco Dental to present this free webinar to assist dentists today, tomorrow and when the practice doors open again.

Register here.

What are the March 31 webinar objectives for dentists?

The Coronavirus pandemic has sparked a frenzied selling of stocks and mandatory lockdowns all over the country. Businesses of all sizes have been disrupted by the virus, as a result of local and national reactions. For dental practice owners, having to close their doors for business quickly carries implications on their personal finances.

Tuesday’s webinar, sponsored by Benco Dental, Cain Watters and Associates and the Engel Institute, addresses those topics and more. Register here.

From Dan Wicker: “Overview of the New Legislation and the Impact On Your Practice”:
* How will the stimulus bill impact my office?
* What do practices need to know?

From Dr. Todd Engel: “Best Practices to Stabilize & Strengthen Your Team, Your Patients and Your Practice”.

Ready to register?

To register: click here.

Have COVID-19 questions? ADA offers extensive resources, webinars for dentists

The American Dental Association is committed to helping the dental community navigate the unprecedented crisis of COVID-19. Their most up-to-date information regarding can be found at ADA.org/virus.

On March 20, 2020, the ADA teamed with leading infection control experts from the Organization for Safety, Asepsis, and Prevention (OSAP) to provide the dental community with practical guidance and education.

The first step: providing extensive resources and webinars. View an entire page of their recorded webinars here

An example of one of the videos: 

Dental professionals are invited to frequently check this page for additional webinars.

On which other topics does the ADA share COVID-19 updates, webinars?

  • Current Infection Control Protocols and Procedures
  • Personal Protective Equipment
  • Sanitizing Operatory Rooms and Equipment
  • Aerosol
  • Pre-Treatment Mouth Rinses and Daily Hygiene
  • Protecting Patients and Dental Staff

And the presenters are…

Kathy Eklund, RDH, MHP

Eve Cuny, MS, the Director of Environmental Health and Safety and Associate Professor at University of the Pacific, Dugoni School of Dentistry in San Francisco, California where she is also Assistant Dean for Global Relations. 

Kathy Eklund, RDH, MHP, the Director of Occupational Health and Safety, and the Forsyth Research Subject and Patient Safety Advocate at The Forsyth Institute. 

Ready for webinars and updates?

Click here.

Coping During Crisis? Join a free March 25 webinar from Dental Intelligence & Benco Dental

The Coronavirus pandemic has dealt all employers with never-before-heard-of challenges. Understandably, there are many questions and concerns, and a complimentary CE webinar Wednesday answers many of them. For starters:
* What’s the interplay between vacation time, sick leave, PTO and unemployment benefits?
* How does the new/pending legislation affect dentists?
* What should be on the checklist to shut down the office for an extended period?
* What is telehealth and how does it work?
* How should my practice shift marketing focus over the next six months?
* What is the best way to host a virtual team meeting?

On March 25, five experts in the dental and business professions — Tim Twigg, Laurie Owens, Fred Joyal, and Benco’s own Linda Anderson and Bob Zamrock — will share solutions when Benco Practice Coaching and Dental Intelligence join forces to host the complimentary CE webinar.

From 1 to 5 p.m. EST., event hosts Kay Huff and Curtis Marshall will welcome opening guest Chuck Cohen, Benco Dental Managing Director. Four Continuing Education credits will be issued to anyone who participates in all four hours of the live session.*

What can dental professionals expect to gain during Wednesday’s free webinar?

Insight on a wide array of topics, including:

  • Human Resources,
  • Legislation,
  • Leadership During Crisis,
  • Telehealth,
  • Situational Marketing, and
  • How to properly shut down your office for an extended period of time.

Don’t wait to register.

Here is a link to sign up today for Wednesday’s free webinar.

* Note: This webinar will be recorded and shared afterward.  However, only those who attend the live webinar will receive Continuing Education credits.

Cain Watters offers toolbox for dentists managing cash flow, staffing during COVID-19

By Cain Watters & Associates, Registered Investment Advisor // Guest Column

As the country continues to address the implications of COVID-19, we know many of you are uneasy about the coming weeks and months for both your family and businesses. 

Elective closures continue and it is undetermined whether mandated closures will be enacted.  For example, Ohio is requiring rescheduling or postponing elective procedures and Virginia is recommending practices close for two weeks, while some areas are currently seeing limited to no disruption. 

With the landscape changing in varying degrees by geographic region, we wanted to offer our recommendations around cash flow and staffing, as well as additional resources available to the CWA community.

Based on your personal situation, access to cash flow and level of risk tolerance—the ideas offered below are simply suggestions to keep in your toolbox over the coming weeks and months, should you need them.

MANAGING CASH FLOW

Managing cash flow will be essential to get your practices through this time.  Here are some ideas to maintain or increase your cash flow should you need it:

  • Discontinue payroll for the doctor, spouse and any children.  Instead, take only required draws (shareholder distributions) from the business for cash at home.  This will minimize payroll taxes, federal taxes and 401(k) deferrals through this volatile time.  These can all be made up in the future when cash flow resumes.
  • Reevaluate dental and office supply purchases, and consider stopping purchases with exception for those products that will get you through the coming weeks.
  • Call your bank and request interest-only payments on your practice and/or building loans for a period of 1-3 months. Additionally, if you are making excess payments (above the minimum required payments) on any personal or business loan, adjust this until normal cash flow
  • If needed and available, access available lines of credit on the business or personal residence.  If you do not have a line of credit, contact your bank to see if an emergency line of credit could be available.
  • Contact your credit card companies.  Because of your history with these companies, you can request to skip a payment with no penalties or interest.  Additionally, many of your cards may have low interest cash advance options that could be used if needed.
  • Pause any automatic funding to Defined Benefit and 401(k) plans.
    • If your plan is at T Bank, we are working with the trust department to streamline this process.
    • If your account is at TD Ameritrade, you can call 800-431-3500 to stop or decrease automatic contributions.
  • Consider taking withdrawals from personal investment accounts (non tax-advantaged).  If your personal account is at T Bank, liquidations occur on Friday and T Bank does need notice.  As such, do not delay if you want to take a distribution soon.
  • Consider loan options on your 401(k). Loan provisions may allow you to take up to $50,000 for both the doctor and the spouse.  Note:  If your plan does not allow for loan provisions, this can take some time to get done.  CWA is currently working with Peeples and Kohler and The Nolan Company to see how we can speed up this process.
  • Minimize personal expenses. Now may be a good time to sit down with the whole family and discuss how you can minimize spending in the coming weeks.

STAFFING & THE RELIEF PACKAGE BILL

While staff costs are the largest single expense in your business, it is also the hardest to reduce, especially during hard times.  We all care for our staff, but also must manage the business.  The Relief Package Bill 363-40, passed by the House on March 14, is supported by the President and is expected to pass the Senate. 

There are four main areas affecting employers:

  • Emergency paid sick days: The bill would give workers 14 days of paid sick leave available immediately. It ensures sick leave to those impacted by quarantine orders, or those who must stay home to care for their children. The bill reimburses small businesses through a payroll tax credit (those with 500 or fewer employees) for the cost of the 14 additional days of leave.
  • Emergency paid leave: The bill would create a new federal emergency paid leave program for those unable to work because they have COVID-19, are quarantined, are caring for someone with the disease, or are caring for a child due to coronavirus-related school closings. Eligible workers would receive benefits for a month (the program goes up to three months), and the benefit amount would be two-thirds of the individual’s average monthly earnings. Those receiving pay or unemployment compensation directly through their employers aren’t eligible.
  • Small Business Exemption:  Under the current bill, there is an exemption for the above requirements for businesses under 50 employees.
  • Expanded unemployment insurance: The bill would direct $2 billion to state unemployment insurance programs and waive measures like work search requirements or waiting weeks to those either diagnosed with COVID-19, or those who have lost their jobs due to the spread of the virus.

Should the Senate vote to approve, we will know more.  As we get concrete info on the bill, we will communicate further as to how this affects your business and more recommendations on how to move forward.

ADDITIONAL RESOURCES:

We are lucky to work with fantastic vendors that are also here to help.  Here are a few available resources you should find helpful:

WEBINAR: Coronavirus & the Dental Professional: A Critical Update

March 19, 7:30 CST. Sponsored by Seattle Study Club. While general healthcare guidelines are available, Dr. Leslie Fang has modified these guidelines specifically for the dental profession. Don’t miss this live webinar, which will not be recorded.

WEBINAR: Coronavirus Guidance and Updates for Employers

On-demand, available now.  CEDR‘s experts in employee law answer some of the most common questions, from people coming back from travel, sending a sick person home, employees who want to stay home, to getting sick notes from doctors.

FACEBOOK GROUP: Join the CEDR HR Basecamp Facebook group for ongoing information, updates and to ask the experts questions. Only for dentists and medical, it is a free private group which you will need to apply to.

We hope this information is helpful to you should you need it.  We will continue to communicate our thoughts, recommendations and resources as they become available.  Please visit our COVID-19 Resources Page for transcripts of prior communications and additional resources as they come available.

If you have specific questions, please reach out directly to your planning team.

You don’t have to navigate this alone, our advisors are here to help. REACH OUT

About the Blogger

Cain Watters is a Registered Investment Advisor. Cain Watters only conducts business in states where it is properly registered or is excluded from registration requirements. Registration is not an endorsement of the firm by securities regulators and does not mean the adviser has achieved a specific level of skill or ability. Request Form ADV Part 2A for a complete description of Cain Watters investment advisory services. Diversification does not ensure a profit and may not protect against loss in declining markets. Past performance is not an indicator of future results.

Benco leaders discuss masks, infection control products

Managing Directors at the nation’s largest independently owned dental distributor — Benco Dental — recently shared an update with their dental customers and the dental community regarding masks and infection control products.

Below, a letter from Benco Dental Managing Directors Chuck Cohen and Rick Cohen:


“As you’re well aware, the COVID-19 pandemic has led to an unprecedented and sudden worldwide spike in demand for infection control products. Severe supply chain disruptions are impacting our ability to fulfill certain orders at this time. Unfortunately, it will be some time before the situation normalizes.

Here’s what we’re doing right now to help ensure supply continuity for as many customers as possible:

· We are continually refining our methodology for rationing items like masks, gloves and wipes based upon your order history, our current stock, and expected stock.

· We are selling most asepsis products only to healthcare practitioners to ensure that the people who need these essential items most—you—have as much access as we can provide given the circumstances.

· In order to equitably distribute products, Benco reserves the right to ration the quantity of asepsis products being sold. In a majority of circumstances, Benco will only accept orders for asepsis products from existing customers, who had placed an order with Benco for consumable products in 2019.

· We continue to work with our manufacturers across multiple countries to minimize the impact of shortages.

Here’s what you can do to help ensure you get the products you need:

· Contact your Friendly Benco Rep or call 1-800-GO BENCO for the latest information on ordering and quantity limits per product type. The COVID-19 pandemic’s impact on supply chains is fluid and changing by the hour. Because of this, Benco adjusts our rationing procedures as necessary.

Here’s what we know about price increases:

· Benco Dental has never, and will never, engage in price gouging. We will keep our prices steady except when manufacturers increase our costs.

· However, with a huge and sudden spike in demand for infection control products, price increases are inevitable.

· The vast majority of well-known manufacturers are honest and ethical, and they also know that greed is bad for business.

· While we expect prices to rise, sometimes sharply, bear in mind that manufacturers are working to identify suppliers that can keep up with demand for materials, and they’re also responding as best they can to pressure to increase production capacity. Anytime demand exceeds supply, costs rise all down the line. Everyone is doing whatever it takes to keep production lines rolling in the face of a worldwide health crisis. The increases we are starting to see are a result of supply chains stretched to the breaking point at every link.

· As always, when supply catches up, prices will normalize as well.

We understand how difficult this situation is. We’re proud of your commitment to providing remarkable patient care during this crisis, and we want to assure you that Benco is doing everything in our power to secure all of the product we can.
We value your business, we’re grateful for your loyalty, and thank you for your patience as we navigate these supply chain challenges due to extraordinary circumstances beyond our control.”

Benco Dental Managing Directors Chuck Cohen and Rick Cohen

Global Smile Foundation + Benco Family Foundation = access to care

In many developing countries, children with cleft lips or palates are generally ostracized from society, unable to go to school or make friends. As adults, patients with the same issues have little chance of making a living.

Fathers often leave the family, believing their child or their marriage, has been cursed; parents will abandon their infant in the hospital, unable to cope with the future the child will face.

For the past three decades, Global Smile Foundation (GSF) has been dedicated to changing those devastating consequences by making first-class cleft care accessible to all patients, regardless of geographic or socioeconomic barriers.

Who supports these positive changemakers?

Every contribution to their organization helps fund life-changing comprehensive cleft care for underserved patients. One of their longtime supporters is the Benco Family Foundation, the charitable division of Benco Dental, the nation’s largest independently owned dental distributor.

“For the past 11 years, support from the Benco Family Foundation has helped Global Smile Foundation provide comprehensive cleft care for underserved patients born with cleft lip and palate.  
The people we serve live in parts of the developing world where access to proper care is extremely limited. By helping us reach these underserved areas, Benco Family Foundation has truly helped us change the lives of our patients and their respective families.”

– Usama Hamdan, MS, FICS, Co-Founder & President of Global Smile Foundation


What a difference a year can make.

In 2019, Global Smile Foundation (GSF) conducted six missions to four countries: Peru, Ecuador, El Salvador and Lebanon. Their teams of expert medical volunteers had evaluated more than 1,000 patients by mid-November in 2019 to determine the best individual treatment plan for each patient.

Their team shared comprehensive cleft care stats for 2019 with thedailyfloss.com:

  • 358 surgical procedures for 285 patients
  • 3,786 dental procedures for 576 patients
  • 520 speech therapy procedures and sessions, including 144 feeding consultations
  • 126 Psychosocial consultations

Learn how you can support Global Smile Foundation and keep the positive changes happening: visit their website for details.

COVID-19: Connect with an expert at free 03.17 webinar

Leslie Canham CDA, RDA, shown above, has been bombarded with coronavirus questions.

To provide reliable resources and timely facts, the recognized infection control consultant and speaker is presenting a free webinar with Benco Dental. Register here.

“I’ve immersed myself in gathering facts and trusted resources to disseminate to my clients and audiences. Hopefully, we can dispel some of the myths and hysteria, and get back to the business of providing dental care to our patients.”

Leslie Canham CDA, RDA

On March 17 at 9:30 p.m. ET (6:30 p.m. PT) she’ll present a free webinar, “Coronavirus: What Dental Professionals Need To Know,” hosted by the nation’s largest independently owned dental distribution company.

Attend a free coronavirus educational webinar for dental professionals

Register here. https://attendee.gotowebinar.com/register/2272256632991403277

Leslie Canham will present a free webinar March 17 at 9:30 p.m. ET (6:30 p.m. PT) , “Coronavirus: What Dental Professionals Need To Know,” hosted by Benco Dental.

Need to manage exposure now?

Yesterday, the Centers for Disease Control (CDC) issued revised interim guidance on how to manage exposure to a person who has, or is suspected of having, COVID-19.

Learn more about the expert

Leslie Canham is a Certified and Registered Dental Assistant with over 48 years of experience in dentistry. Leslie sought to continue her career by exploring the continuing education needs of dental personnel. Her research led to OSHA compliance training for dental offices. Dentists, astounded by Leslie’s expertise began referring their colleagues to her. Soon her outstanding reputation spread throughout the dental community.

She is authorized by the Department of Labor as an OSHA Outreach Trainer in General Industry Standards. Leslie’s memberships include:

  • The Organization for Safety, Asepsis and Prevention
  • The Academy of Dental Management Consultants
  • The Speaking, Consulting Network
  • The American Dental Assistants Association
  • The California Dental Association
  • The California Association of Dental Assistant Teachers
  • National Speakers Association

Leslie is listed as a “leader in consulting” by Dentistry Today. She is a Certified Speaking Professional, which is a designation conferred by the National Speakers Association. Fewer than 10 percent of speakers worldwide hold this professional designation.

It is earned by a proven track record of speaking experience, expertise, a commitment to ongoing education, outstanding client service, and ethical behavior. 

Thank a dentist tomorrow on #NationalDentistDay

Working on weekends, canceling plans for our tooth emergencies and caring for us even when we ignore their expert advice to floss daily and avoid gummy bears — just a few reasons to thank a dentist tomorrow, March 6.

Who else won’t wince in the face of our nasty coffee breath or hold a grudge if we cancel plans with them at the last minute?

Maybe none of those reasons prompted the dental holiday demigods to create #NationalDentistDay, but they definitely warrant at least one positive Facebook review for your favorite practitioner.

If you’re stumped for a few other ways to show your appreciation, Chris Barnard shared seven suggestions in a blog at the Social Dental Network:

“1. Be the first of your friends to post a smile selfie on your dentist’s Facebook or Instagram page – and be sure to use the #NationalDentistsDay hashtag!

2. If you’ve been neglecting any dental treatment, schedule an appointment to get it done.

3. Show off your smile, more. Every day. Multiple times a day.

4. Be more diligent with your daily dental hygiene regimen of brushing for #2min2x a day & flossing daily.

5. If you happen to be lucky enough to actually be at your dentist’s office on National Dentist’s Day, snap a pic with them & post it on your Facebook.

6. Educate your children, family, & friends about the importance of oral health and the connection to overall health.

7. Schedule and KEEP your next dental checkup & teeth cleaning.

Social Dental Network Managing Editor Chris Barnard

Dental distributor Benco Dental celebrates all dentists with a look at dentistry, past and present. View the video below and watch for more tomorrow on Benco’s social channels:

Facebook: @BencoDental
Instagram: @BencoDental
Twitter: @BencoDental

Benco Dental Video/Allison Simenkiewicz

AERAS 500 Elite Handpiece brings streamlined power, safety to the dental practice.

In an increasingly complex world, smart devices simplify the intersection between technology and life. From the evolution of the smartphone, to the smart home revolution, smart is simplifying the way we live, streamlining the way we work and enhancing the way we play.

When the tools of your trade can communicate with each other, that’s smart. When they can communicate with you, that’s Aeras 500 Elite high-speed air-driven handpiece from DentalEZ.

To create an environment of patient care and practice efficiency that will revolutionize the way you interact with your dental office, the new Aeras platform from DentalEZ can:

  • collect data,
  • share information, and
  • streamline the standard of care processes.

10 ways Aeras is a dental changemaker

  1. Delivers power safely. The Aeras handpiece features an industry-leading 39 watts of power that rivals the performance of electric with the confidence and safety of air.
  2. Stability minimizes fatigue. Greater in-hand stability with exceptional balance minimizes effort and fatigue.
  3. Minimal maintenance. Exclusive lube-free technology makes it easy to maintain. Maintain control with in-office turbine replacements to ensure readiness and maximum performance is always within reach.
  4. Timesavings that benefits the entire team. Patent pending embedded RFID technology can reduce the burden for office staff by automating tracking and recordkeeping (when used in conjunction with a compatible RFID reader system).
  5. Prepared for the future. Adopting the latest technology makes customers’ future ready with new possibilities down the road.
  6. Powerful. The 39 watts of power help users cut through the latest in high-strength ceramics.
  7. Clean and cool. The multiport spray keeps the bur cool while whisking away debris.
  8. Optimum Visibility. LED fiber optics feature cool spectrum LED illumination of the oral cavity for eye-opening visibility.
  9. Patient comfort. The modern form has an optimal head size for patient comfort and posterior access.
  10. Immediate updates. The patent pending RFID technology can tell the user exactly where the handpiece is, where it’s been and when it has last visited the autoclave. Plus, it can let you know when it’s visiting somewhere it shouldn’t. This handpiece can protect you and your staff with verifiable sterilization data, track inventory and help combat loss & theft.

Together, this valued vendor partner Star DentalEz and national distributor Benco Dental, drive dentistry forward.

Click here to order yours today.

Connected Compressor: DentalEZ Aeras Leverages IoT Tech to Stop Downtime in its Tracks

Fix potential issues before they become a problem, plus eliminate multiple service visits with the compressor that continually monitors itself. *

Compressor trouble is the worst kind, because it can disable an entire office. Even with comprehensive preventive maintenance, compressors are subject to maintenance and wear just like every mechanical device. That’s where the Internet of Things (IoT) comes in: DentalEZ’s new Aeras compressor is a connected device that allows complete monitoring of critical parts and systems, as well as remote control of its operation.*

Prevent downtime by alerting to possible issues: When sensors actively monitoring key performance parameters notice unusual activity, the compressor alerts you so you can contact Benco Dental for service assistance or, in some cases, resolve the issue over the phone.*

Eliminate multiple service calls: Because the Aeras provides data to the cloud that is accessible from any web browser, your Benco Dental service tech will know what the problem is without a diagnostic visit. When it comes time for service or repair, your tech will arrive with exactly the parts needed in one visit.*

Operate the unit automatically and remotely: You can turn the compressor to on and standby, disable and enable motor heads, and enable/disable the schedule for turning on and off.*

Monitor your unit’s performance: Whether you use the web interface to access data on your PC or mobile device, or refer to the LCD display on the unit itself, you can check all sensor data including tank pressure, dew point, ambient temperature and runtime for equipment and motor heads.*

Multiple service visits are a thing of the past. Aeras actively monitors performance and provides data to the cloud that is accessible from any web browser, so your Benco Dental service tech will know the nature of any problem without a diagnostic visit.

Customize your dashboard: View all of your DentalEZ connected devices from your web browser and select exactly what you want to see so users can focus on the data that is most relevant to them. You can also easily access all maintenance reminders and records, alert history and historical performance data.*

Connect to your Aeras compressor through the web browser of your PC or mobile device and access data, service information, and even control key functions and programming, remotely.

Enjoy extended warranty coverage: When you enable Smart monitoring at the time of installation, DentalEZ will extend their industry-leading warranty by two full additional years, for a total of eight years of coverage. That’s substantial added peace of mind, from a name that’s legendary for dependability.

“The Aeras Compressor from Ramvac is as easy to install and situate as the established Osprey line of compressors, but with so much more capability.
Benco Dental has been connecting customers’ devices since introducing BencoNET in the 2000s, and more recently, our OneVisit® open CAD/CAM solutions. That technology experience, plus our long relationship with DentalEZ and 90 years of installing mechanical equipment, makes Benco the best source for modernizing your mechanical room—and making downtime practically a thing of the past.”

Nicole Gilligan, Senior Marketing Product Manager.

To learn more, please contact your Friendly Benco Rep, call 1.800.GO.BENCO or visit benco.com. 

*With subscription to monitoring service.

ABOUT DENTALEZ

DentalEZ ® is committed to providing state-of-the-art dental practice solutions for unlimited interconnectivity, choice and control. A true dental pioneer, the Company stands as an indispensable industry staple with over 100 years of experience. DentalEZ provides real-life solutions for everyday challenges in oral healthcare through a unique union of advanced technical expertise and rich practical experience. With unwavering top-level customer service and support, the Company has securely established itself as a trusted partner in dentistry. DentalEZ has a proven history of providing tried-and-true dental products and equipment, and continues to manufacture a full line of technologically-advanced front-to-back office solutions from well-known brands including Star, Ramvac,Forest®, Nevin™ and Columbia Dentoform®. Visit dentalez.com for more information.  

ABOUT BENCO DENTAL

Benco Dental Drives Dentistry Forward℠ through innovative solutions and a caring family culture. Company firsts include CenterPoint design/equipment superstores, OneVisit™ open architecture CAD/CAM, Painless® electronic ordering and automated supply management. Independent since founded by Ben Cohen in 1930, Benco has grown to become the country’s largest family-owned dental distributor. Over 1,400 dedicated associates serve customers at locations coast-to-coast including 400+ sales representatives and 300+ factory-trained service technicians. Benco is one of Fortune’s Best Workplaces in Health Care and Biopharma for three consecutive years, a NAFE Top Company for Executive Women for two consecutive years, and among Pennsylvania Best Places to Work® for 12 of 14 prior years.
For more information, visit benco.com or call 1.800.GO.BENCO.