Having a bad day? Spare a thought for two dentists who have seen it all.

In one of four catastrophes to batter their dental practice, a poor parking job destroyed the entrance to Mission Family Dentistry in Oceanside, California. No patients were present and no one was hurt.

By Brian Dawson/Incisal Edge Managing Editor

Through no fault of their own, two San Diego–area dentists have become catastrophe-preparedness experts. In just the past decade, their practice has been battered by two fires, a major water leak and, this past spring, a car that crashed through their storefront and came to rest in their waiting room.

Take it from Drs. Roger Moynihan and Amy Jessel, the husband-and-wife team behind Mission Family Dentistry in Oceanside, California: Both preparedness and after-the-fact smarts are key.

• KNOW YOUR COVERAGE INSIDE AND OUT. “Be sure your insurance is adequate and that you know what you have,” Dr. Jessel says.

• HAVE A CONTINGENCY PLAN. Only once, after the first fire in 2004, did Mission have to relocate; they worked from a temporary space nearby for eight months.

• A POSITIVE ATTITUDE IS INVALUABLE. “When people ask us about our bad luck, I like to think we actually have a guardian angel hovering over us,” Dr. Jessel says.

• ANY ACCIDENT OFFERS A PREPAREDNESS TEMPLATE FOR NEXT TIME. None of the four incidents was Mission Family Dentistry’s fault; the practice is in a strip mall, and the two fires and the water leak all started in nearby businesses.

Read the complete interview in the latest issue of dental lifestyle magazine Incisal Edge: http://viewer.zmags.com/publication/2bc2b9ad#/2bc2b9ad/26

Hands-On Demonstrations

Dr. Joseph R. Fox will offer hands-on demonstrations at CenterPoint West, Benco Dental Design Showroom
in Costa Mesa, California.

By Kelsi Matylewicz/ Benco Dental Social Media Intern

Benco Dental and Glidewell Laboratories will host a seminar for same day crowns, utilizing digital impressions and chairside milling.

The presenter will be Dr. Joseph R. Fox, DDS, whom after serving in the Army went on to attend the University of Texas Health Science Center School of Dentistry in San Antonio. He relocated to Arizona, where he has been practicing ever since. Dr. Fox is a fellow in the International Congress of Oral Implantologists, and pursues continuing education.

The seminar takes place on December 4, 2014. CE: 2 Credits  Fee: Free

Time: 5:30 p.m. Registration,
6:00 p.m. – 8:00 p.m. Lecture and Hands-On

Location: Benco Dental Design Showroom
3590 Harbor Gateway N
Costa Mesa, California 92626

In order to register, contact Irene Acuesta-Miranda

Phone: 714-424-0977 x 5         Email: iacuesta-miranda@benco.com

For more information visit: http://www.glidewelldental.com/email-blast/2014-11/benco-dental/email.html

handsondemonstrations

Every Problem has a Solution.

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By Lisa Philp, RDH, President of Transitions Group North America 

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Lisa Philp, RDH, President of Transitions Group North America

How well a dental team solves problems and handles conflict directly impacts patient-customer care, as well as the practice’s top financial line, bottom line and everything in between.

Unfortunately, our experience in dental coaching has shown that the majority of dental teams are struggling, dealing with unsolved problems. Their needs are not being met, there are co-worker dramas, patient complaints and overall lack of any tools/skills in regard to how to problem solve and face conflict.

Some foundational truths about problems and conflict, below, help set the stage to begin implementing solutions and permanent change in each practice:

  • Problems are a gift toward forward progress to achieving our goals and vision when solved efficiently.
  • Problems can be a curse if you let them. Ignored problems build anger and resentment. Denied problems breed apathy. Attacking people to solve problems causes emotional hurt and burnout.
  • Problems are the path to greatness. Even the most successful dental practices with satisfied employees working well and with effective leadership have problems to address and solve on a daily basis.
  • Conflict happens in human relations. Every person is unique with what they believe, value, think, see and feel. We all hold our own personalized “truth” of the way we see ourselves and others. Conflict is inevitable due to people’s differences and clashing of wills and opinions.
  • Conflict resolution fuels the fire and ignites the need for change to a collaborative team of leaders that  impacts measurable growth.
  • Be aware of your state of mind. What was going on when the problem arose? Context and timing of the situation can help determine if a problem really exists.   We all have good days and bad days that cause us to respond differently to the same things.

Don’t let problems be your crutch or block your path in achieving what you want and deserve.

Georgia dentists start the holidays season with ‘Smiles’

"We are going to bring hope and healing to as many people as we possibly can this day," said Scott A. Brown DDS of the second annual "Smiles for the Holidays." Photo courtesy: https://www.facebook.com/pages/Scott-Brown-DDS/145074838927368

Teaming up today with Dr. Scott A. Brown, DDS to provide free dental work to those who need care but cannot afford it are Dr. Michael Beckerman, Dr. Paul Shepherd, Dr. David Boag, Benco Dental, Dr. Fulton Lewis III, Dr. Steven King, and Dr. John Pritchett of Oral Surgery Associates. Brown said a number of dental hygienists are also volunteering to clean teeth during the event.

Family Dentistry at 2093 Jonesboro Road in McDonough will host its second annual Smiles for the Holidays event November 22, beginning at 6 a.m., with a day of free dental services, according to henrycountytimes.com

“We worked for 17 hours last year (shown above),” said Brown. “The feedback was incredible. There were a lot of tears, thank-yous and hugs.”

He told the henrycountytimes.com: “My last patient, it was her 75th birthday and I started working on her at 9 p.m.,” he said. “She had been there since 6 a.m. I pulled four teeth on her, which would have been $800 to $1,000. I said, ‘This is probably not how you want to spend your birthday.’ She said, ‘Are you kidding? This is the best present I could have gotten.’”

 

Hermey the Dentist gets his (postage) due.

Four characters from the television special "Rudolph the Red-Nosed Reindeer" are being featured on U.S. Postal Service stamps for the 2014 holiday season. Photo Courtesy U.S. POSTAL SERVICE
http://www.cbsnews.com/news/rudolph-reindeer-stamps-sunday-mail-delivery-announced-for-holidays/

The Statue of Liberty, Albert Einstein, Elvis — through the years, these national treasures  joined the ranks of countless others whose images decorate the United States Postal Service’s precious commodity: postage stamps.

But have any received the rank of Dental Do Gooder?

Don’t think so.

After 50 years of dreaming about becoming a dentist and promoting good dental health to his friend Rudolph the Red-Nosed Reindeer and everyone in the North Pole, Hermey the Elf was not only featured on a Forever stamp, but also recently named a DDG—Dental Do Gooder, that is, by the president of the American Dental Association (ADA).

In honor of Hermey’s DDG designation, the ADA’s website, MouthHealthy.org, features a fun dental health quiz for families, plus a separate sweepstakes drawing to win a Rudolph the Red-Nosed Reindeer prize package. Free downloadable coloring book pages featuring Hermey and good dental health tips also appear on the ADA’s MouthHealthyKids.org.

The animated classic “Rudolph the Red-Nosed Reindeer,” tells the tale of how Rudolph and Hermey were initially rejected by their peers for being different, yet they go on to triumph when they show that their differences make them unique and helpful to their community. The program airs Tuesday, December 9 at 8 p.m. ET on CBS.

Earlier this year, Hermey’s creator, producer-director Arthur Rankin Jr. died, and was touted by Rick Goldschmidt in an LA Times story as “the Walt Disney of stop-motion animation.” Goldschmidt chronicled the history of Rankin-Bass productions in books and a website.

According to the LA Times article, more than five decades ago Rankin hoped a network would like his stop-motion holiday special enough to run it two or three times.

When “Rudolph the Red-Nosed Reindeer” aired in 1964, the reception secured Rankin and partner Jules Bass a position in TV history as “pioneers of the animated holiday special.”

“Rudolph,” remains the longest-running Christmas TV special, “one of only four 1960s Christmas specials still being telecast,” according to the Archive of American Television. The others, according to the LA Times, are “A Charlie Brown Christmas,” “How the Grinch Stole Christmas” and another Rankin-Bass creation, “Frosty the Snowman.”